Director Palmer
Charles M. Palmer

  • Apply for Assistance Online
  • Appeals / Exceptions
  • Find a DHS meeting
  • Food Assistance
  • Health Insurance for Children (hawk-i)
  • Iowa Medicaid Enterprise
  • Local DHS Offices
  • Medical Assistance (Medicaid)
  • Mental Health and Disability Redesign
  • Rules and Manuals
  • Disaster Assistance
  • HIPAA Information

    IOWA ENROLLMENT: More than 90,000 Iowans have signed up for the Iowa Health and Wellness Plan. The bi-partisan approved plan is Iowas unique answer to Medicaid expansion under the Affordable Care Act. Based on a commercial model, the plan includes incentives for members to improve health and accountability, and it drives delivery systems to focus on value. The Iowa Health and Wellness Plan provides local access to care along with comprehensive benefits. A leader in health care, Iowa gained federal approval and implemented this innovative plan in under one year.

    COLLEGE HELP for FOSTER KIDS: More than 400 youth aging out of Iowas foster care system have applied for school funding through the Education and Training Voucher (ETV) program this fiscal year. DHS partners with Iowa College Student Aid Commission for the program, which provides a streamlined process where students fill out only one application to apply for multiple grants. This application helps identify more potential student aid for each youth. Through this program and federal grants, most students are able to attend a community college or regent university. For more information, visit https://www.iowacollegeaid.gov/content/state-grants-scholarships.

    ACO Agreements Signed: Iowa Medicaid Enterprise has signed agreements with two large ACOs to encourage healthy behaviors and improve health outcomes for thousands of Iowans covered by the Iowa Health and Wellness Plan. Two major entities, University of Iowa Health Alliance LLC and UnityPoint Health Partners, signed up to be ACOs for the Iowa Wellness Plan, effective April 1, 2014. For more information, click here.

    ASSISTANCE AND HEALTHY EATING: Spring has arrived, and that means the Iowa Department of Human Services is preparing for another busy season of helping Food Assistance recipients get access to fresh fruits and vegetables. The DHS Wireless EBT project, in its 10th year, allows low-income Iowans to use their electronic benefit transfer (EBT) cards to purchase fresh fruits and vegetables at farms, farmers markets and roadside stands. For more information, click here.

    INFORMATION BREACH: The department has announced there was a breach in personal information related to some Polk County social work assessments. The breach happened when confidential client data was transmitted outside of the DHS secure network during the assessment period of some abuse cases. There are no reports that the information was misused. About 2,000 letters have been mailed to individuals whose information was part of the breach. If you received a letter and you have questions, please click here.To see our press release, click here.

    FIP BENEFITS CHANGES: Beginning February 1, 2014, households found accessing FIP benefits at liquor stores, gambling establishments or adult entertainment venues will lose eligibility for a period and have to repay the amount accessed. For more details, click here.

    IOWA JUVENILE HOME: The Iowa Department of Human Services has found alternative placements for 21 youthserved by the Iowa Juvenile Home and Girls State Training School in Toledo.Additional information can be found athttp://www.dhs.iowa.gov/Consumers/Facilities/Toledo.html.

    SAFE HAVEN: DHS officials are urging Iowans to spread the word about the state's Safe Haven law that provides protection and anonymity for people who want to relinquish parental rights and take newborns to a safe place.

    If you are having difficulty reading or understanding the contents of this website, click herefor assistance.

    Report Child Abuse
    Child and Dependent Adult Abuse Hotline

    Report Fraud

    Images of people and children